Frequently Asked Questions
Common questions about the journey
Find simple answers about OTP verification, application tracking, documents, eligibility, approval, disbursement and customer support.
Does submission guarantee a loan?
No. Every case is subject to eligibility, verification, credit policy and final approval.
How soon will the team contact me?
The proposed target is within 60 minutes during working hours.
Can I resume an incomplete application?
Yes. Your mobile-verified account allows you to continue the journey.
How are affiliate leads tracked?
A unique referral code automatically tags the affiliate and campaign in the CRM.
When are paid verification APIs used?
Only at the approved stage after basic screening and required consent.